Physician
For a single walk-in patient, I routinely work across four to six systems: the clinic EMR, CareConnect, PharmaNet, a separate imaging portal, and often hospital or specialist records that may still arrive by fax. In my FNHA virtual substance use work, the patient’s community record may sit in another EMR again, with no connection between […]
Physician
I am currently using 3 systems to manage my patient’s care. I have recently moved clinics, and have found the data transfer to be incomplete, and prone to errors. This has lead to delays in care, and in one case, a possible missed cancer diagnosis. The digital ‘sludge’ I have to work through on a […]
Physician
Particulalry in rural settings, access to specialty services, with an aging complex population is so unstable, fragmented and difficult that the related records are likewise and the impacts of these siloed systems stressful and diminish time and quality of care and connection with my patients. Furthermore the fundamental paradigm within the Interior Health authority electronic […]
Patient
I have been extremely fortunate to have had wonderful family physicians throughout my adult life. They provided exceptional care for the births and growth of my children, for the range of care we all need through life, and my two diagnoses and treatment for breast cancer requiring lifelong treatment and support. Comprehensive care requires a […]
Patient
I have spent the entirety of my 3 years in BC trying to get a diagnosis for a mysterious abdominal pain. Multiple trips to the ER, multiple specialists referred by the ER involved, no one communicates with one another. I just recently was able to get a primary care dr and now have to start […]
Physician
Over my 23 years in practice, I have had many experiences where the disconnects in our medical system have negatively impacted patients, health care professionals or the health system. It was so dysfunctional that I started a Divisions Project in 2012 focussed on improving communication and coordination between the silos of the medical system. We […]