Physician

I use about four systems to manage a single patient’s care. It really affects my workflow when I have to: – read through many reports – follow up on why people are on certain medications – look for records and medications on different systems – find out which specialist they should go to on another […]

Physician

For a single walk-in patient, I routinely work across four to six systems: the clinic EMR, CareConnect, PharmaNet, a separate imaging portal, and often hospital or specialist records that may still arrive by fax. In my FNHA virtual substance use work, the patient’s community record may sit in another EMR again, with no connection between […]

Physician

I am currently using 3 systems to manage my patient’s care. I have recently moved clinics, and have found the data transfer to be incomplete, and prone to errors. This has lead to delays in care, and in one case, a possible missed cancer diagnosis. The digital ‘sludge’ I have to work through on a […]

Physician

Particulalry in rural settings, access to specialty services, with an aging complex population is so unstable, fragmented and difficult that the related records are likewise and the impacts of these siloed systems stressful and diminish time and quality of care and connection with my patients. Furthermore the fundamental paradigm within the Interior Health authority electronic […]

Physician

A significant portion of my day—often at least an hour—is spent navigating multiple disconnected systems, including CareConnect, PharmaNet, direct phone calls to pharmacies, and requesting specialty consultation notes to obtain information that should be readily available. As a U.S.-trained family physician who recently returned home to serve my community in British Columbia, I came from […]

Physician

Digital systems are getting more disconnected and worse. The worst case scenario is when a patient has been to hospital and I am not recorded as their family doctor. Then when they come in I have to log in to CareConnect and start clicking on everything. Eventually I find a discharge summary that is copypasta. […]