Physician
Over my 23 years in practice, I have had many experiences where the disconnects in our medical system have negatively impacted patients, health care professionals or the health system. It was so dysfunctional that I started a Divisions Project in 2012 focussed on improving communication and coordination between the silos of the medical system. We […]
Physician
A significant portion of my day—often at least an hour—is spent navigating multiple disconnected systems, including CareConnect, PharmaNet, direct phone calls to pharmacies, and requesting specialty consultation notes to obtain information that should be readily available. As a U.S.-trained family physician who recently returned home to serve my community in British Columbia, I came from […]
Physician
Digital systems are getting more disconnected and worse. The worst case scenario is when a patient has been to hospital and I am not recorded as their family doctor. Then when they come in I have to log in to CareConnect and start clicking on everything. Eventually I find a discharge summary that is copypasta. […]
Physician
Use 4-5 different systems to manage a single patient’s care. Duplicates referrals the patient was unaware of, duplicate lab testing, delayed results therefore additional unnecessary testing but due to lack of information at the time repeated. Depending on the case can be hours for me to call specialist office, request MOA to request transfer of […]
Physician
I use up to five systems a day to look up patient information working in a busy hospital emergency department. Countless times in the evening or on weekends I need to repeat studies conducted at outpatient radiology clinics because we have no way to access them except by phoning the clinic on Monday morning. I […]
Physician
I access patient information from 3-4 different systems on a daily basis – MedAccess, Powerchart, MOiS, eHealth. I deliver FP-OB services in Prince Rupert Regional Hospital, which serves a catchment that includes four Coast Ts’msyen communities in Northwestern BC. Our maternity clinic uses MOiS. The hospital uses Cerner/Powerchart. The villages are under FNHA. They currently […]